All players who win a non-cash prize on our site for the first time will be required to complete an Age Verification Affidavit, verifying their age and identity. You will receive a link to the affidavit within 5 business days of winning your first prize with us. Please fill this form out. You only need fill it out once, then you are all set to receive future prizes. If you do not receive an affidavit after 5 business days, please check your spam or junk-mail folder to ensure it didn’t end up there on accident. If you still have not received the email, please submit a support ticket or shoot us an email directly at email@example.com and we will get you squared away.
For cash prizes won by US players, payment will be sent to your linked Dwolla or Paypal account immediately after a withdrawal is requested via the “Cash” tab in the account wallet. Simply select the available prize(s) from the cash history and click the “Withdraw Cash” button. The funds will be instantly transferred to your Dwolla account. If you have not yet created a Dwolla or Paypal account, or not yet linked your existing Dwolla or Paypal account to your poker account, you will be prompted to do so upon clicking “Withdraw Cash”. Please note that Dwolla currently only supports US-based bank accounts so non-US Players are encouraged to use Paypal.
If you won a trip or your prize includes travel, NYX Social Gaming or the tournament sponsor will reach out to you within 5 business days to coordinate your trip details.