Dwolla’s mission is to allow anyone connected to the internet to move money quickly and safely. In order to accomplish this, they verify the identity of everyone who registers for a Dwolla account by asking for things like Social Security Number (SSN) and/or Employer Identification Number (EIN). They wish they didn’t have to ask for this information, but frankly, it’s the law.

By verifying your identity, they comply with federal laws (like the US Patriot Act) and the requirements of organizations like The Treasury Department and the National Credit Union Association.

If they’re concerned about an account, they may have to take extra steps to further verify the account by asking for additional information, such as a 
federally-issued photo ID or documentation that helps them verify your address or EIN. In any situation, they’ll work quickly (and with a smile) with you until a resolution is found.